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Casino Betsson

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The casino claimed that it was because of security checks and they didn't give any an estimated time by which it should've been finished. There has been no further progress in this case and the casino hasn't responded to it either.

Black points: 57 for this casino. Delayed payout process. The player's withdrawal had been pending for longer than it was supposed to and they were told by the casino support that some withdrawals require extended security checks.

But the casino never requested any documents for verification from them. The casino didn't respond to this complaint as well.

Black points: 38 for this casino. Delayed payment process. The player wanted to withdraw their money after they had won in the casino, but they only received a part of their winnings and the rest of it was still awaiting approval.

There have been no further updates and the casino hasn't responded. Show 2 similiar complaints with black points in total 95 for this casino.

Black points: 64 6 for this casino. The player said that they couldn't have breached the terms and asked the casino for a proof.

The casino's response was just reiterating which term had been breached and advised the customer if they wanted to take the case further, they should turn to a gaming authority.

Black points: 7 1 for this casino. Bonus conditions were breached. When the customer asked for a withdrawal, their winnings were confiscated by the casino citing bonus terms were at the breach.

The player argued they couldn't have breached the terms and that they had already withdrawn money at the casino in the past. The casino responded with citing which terms the customer breached and if they wished to pursue this case further, they should turn to a gaming authority.

No further details were posted. Show 1 similiar complaints with 7 black points in total 1 for this casino. Complaints on related CasinoEuro Same owner.

Technical glitch. She tried to refresh the game multiple times but it wouldn't work. The player than contacted the casino about it who forwarded the issue to the game provider, NetEnt, for further investigation.

Once that was done, the provider decided that the player did receive the correct amount of their winnings and the error was caused by the system freezing.

There are no relevant updates since then. The player was accused of high betting and his winning was denied.

The player admitted that he tried to log in to his Casino Euro account with his Euro Casino account username and password by a mistake. Later on, the casino accused him of broken bonus terms and conditions while high betting but the player said that such a term was not there when he played.

The casino claimed otherwise and returned the player's deposit. No further information is available.

The player's withdrawal was denied due to broken terms and conditions of the casino. After the player completed the wagering requirements, they requested a withdrawal of SEK91, Shortly after that, the player received an email where he was denied of the withdrawal and accused of bonus abuse, where they bet more than it was allowed.

The player claimed they never bet too high and it was impossible for them to make a mistake like that. The casino never responded to the complaint and the case remains unresolved.

Disputed amount: 91, kr bonus money. Black points: 22 for this casino. The player's funds were confiscated due to a violation of the casino's rules.

He was in a complete shock when it happened because he was a long time player of the casino, for over four years. The casino never responded to the complaint and it remained unresolved.

Complaints on related Super Casino Same owner. Black points: 19 for this casino. Player unable to withdraw their money, one year delay in payment.

The player was trying to withdraw their winnings for a year. The casino kept delaying the payment due to the verification process and change in management.

The extremely long delay left the player disappointed and frustrated. Black points: 85 8 for this casino. Player unable to make a withdrawal, delayed payment.

The player made a withdrawal request, but the payment was delayed. The casino stated their account was under review by the management team which took several weeks and left the player frustrated.

The complaint remains unresolved. Delayed payment, player impatient. The player tried to make a withdrawal and was asked to send in their documents repeatedly.

This caused a delay in payment. Show 2 similiar complaints with black points in total 9 for this casino. Player's bonus winnings capped.

The player likely did not read the bonus terms and conditions and their winnings were capped at the maximum cashout amount.

Player accused of terms and conditions breach. The player made a deposit and claimed a bonus. After playing in the casino and making progress they noticed the wagering requirements doubled.

There was a long discussion with the casino and the player was accused of terms and conditions breach. The player categorically disagreed and was ready to take legal action.

Player's laptop stolen, their username and password misused to play in the casino. All funds lost. The player's laptop they used to play in the casino together with the username and password was stolen and all money wagered and lost.

When the player informed the casino about the situation and requested a refund. However, according to the casino, there was not enough evidence the laptop was stolen.

Moreover, the casino couldn't be held liable for the actions of our customers in relation to the safe-keeping of their login credentials or gaming equipment.

Show 1 similiar complaints with 0 black points in total. Player's withdrawal delayed, likely paid. The player complained their withdrawal was delayed.

The casino asked for player's documents repeatedly but finally stated the funds were transferred successfully.

Complaints on related NordicBet Casino Same owner. Black points: 15 for this casino. The player's account was closed without an explanation given by the casino.

Jeanbahdo requested a withdrawal that was delayed due to a random investigation. Later on, her account was closed and her deposit of SEK2, was returned to her.

When she asked for an explanation, the response was that the casino has the right to close any account for any reason without explaining why and refused to discuss the case further nor go into more details.

Disputed amount: 9, kr bonus money. The player's account was closed without any relevant reason. After A-L requested a withdrawal, her request became a subject for a random investigation.

Shortly after that, her account was closed and the deposit of SEK2, was returned to her. The casino's response was that they have the right to close any account for any reason without explaining why.

The casino never responded to the complaint and it would remain unresolved. Disputed amount: 4, kr bonus money.

Black points: 50 5 for this casino. After that, the casino locked her account and asked her to provide documents for the account verification, which she did right away.

Then they asked her to verify some information via a phone call where the representative asked her what was Louisa betting on when she played but she couldn't remember.

Her account remained closed and she was told that she would receive her deposit back but not her winnings. The complaint remained unresolved.

Black points: 47 4 for this casino. Player was accused of breaching casino's terms of someone else using his IP address. Gabriel accepted a bonus and after he won NOK10,, he requested a withdrawal.

He then received an email from the casino where they informed him that he breached a term of someone else using his IP address.

The player claimed that he was the only one who played from this IP but the casino said they had proofs of these accusations but couldn't share them with the mediator.

They also recommended the player to contact eCogra to help them resolve this matter. They said they would provide any details needed.

There's no further information on whether the player contacted them or not. Disputed amount: 10, kr bonus money. Black points: 24 2 for this casino.

Extremely complicated account verification process. At first, he sent a copy of his driving license, bank card and a letter from his mobile phone company to prove his address.

About twenty minutes later, he received an email that said he had to send the bank card copy again, with some numbers covered. Anthony did so right away and another 20 minutes later, his proof of address document was rejected so he sent them a letter from a credit card, the same letter he had used for many, many casinos to verify his address, but they rejected that one too.

The casino replied once more that he had to send them his ID and bank card again. After that, he sent them a document of his car insurance but after that, he received yet another email from the casino that said his documents were sent to their security department and their verification would take up to 72 hours.

Ever since then, Anthony hasn't received any more emails from the casino but was able to see that his documents were rejected.

This is a very complicated verification process that led to practically nowhere because the complaint remained unresolved.

Complaints on related Guts Casino Same owner. Failed self-exclusion. Player complained that he was allowed to open an account in this casino despite the fact that he had self-excluded himself permanently in all casinos with the same group owner.

Player had made some deposits and lost and he demanded a refund. Casino replied that at the time when the player self-excluded himself the casino was owned by a different group and thus the delay in accounts verification after the acquisition.

The player complained about the slow responsiveness of the casino. No more update. Casino refused to return deposits.

The player was self-excluded via Gamstop but he kept receiving emails with bonus offers from this casino. But the casino confiscated the winnings and closed his account due to the self-exclusion.

They never returned the player's deposits and he submitted the complaint to a higher authority. There's no further information available ever since.

Black points: 66 for this casino. Extremely long verification process. The club offers guests many ways to deposit funds and withdraw winnings. The most accessible of them:.

Money is charged immediately. Some deposit methods are not available in the mobile version. It takes a minimum of time to process your withdrawal requests.

Do you have an Android smartphone or tablet? To play in any convenient place, all iOS devices and their analogs on other platforms are suitable.

Go to the club portal or mirror, after which the mobile interface will start automatically. Play for free or for money and forget about using a regular browser!

Specialists are online during business hours. To communicate with the operator, the user only needs to go to the support section and select the appropriate function.

Finding a free consultant takes a few seconds. Check out the reviews of players who have already registered with Betsson. Only real reviews are published on our website!

Each guest has the opportunity to share opinions with other gambling fans. You can also leave a review — after moderation, it will be seen by thousands of people visiting our portal in search of good online casinos!

Betsson Official site Betsson. Browse Navigation:. Bonuses 1. Interface and Design. Game hall. Payment systems. Bonus features.

Support service. Casino representatives. Top casinos. Casino Triumph. Get Bonus! Pari March. The typical response time for telephone is stated as 0 to 2 minutes, for live chat about 30 seconds and for email 30 to 60 minutes.

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Licensed by the Malta Gaming Authority and established more than a decade ago, Betsson Casino has won multiple awards over the years. Apart from the casino, Betsson offers offer live games, mobile games, a poker room, bingo and scratch games and a sportsbook — all on an instant-play platform.

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All livechat languages. The player wanted to withdraw their winnings but they were removed from their account and only deposit remained. Betsson Casino Games. Mobile Gambling. To participate in the campaign, you must deposit a deposit from your PLN account each time. It remains only to replenish the account and start making Kostenlosespiele Online. Payment systems. Casino representatives. This caused a delay in payment. Black points: 66 for this casino.

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We have conducted extensive research on the web and as a result we have found following 50 complaints on Betsson Casino or any brands that might be interconnected with it.

Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Betsson Casino a Perfect reputation.

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice.

You should always make sure that you meet all regulatory requirements before playing in any selected casino.

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Learn more. Visit Casino. Players from France Not Accepted. Read more Read less. Residents from France. IP addr.

VPN usage. Website Language. All website languages. Live Chat Language. All livechat languages. Email Support Language. All customer support languages.

No Deposit Bonus. Not available. Deposit Bonus. Payment Methods. Game providers. Licensing Authorities.

United Kingdom. Interesting Facts Big casino popular in Europe. Positives Wide variety of live dealer games. Casinos related to Betsson Casino 22 9.

Complaints about Betsson Casino and related casinos 50 We have conducted extensive research on the web and as a result we have found following 50 complaints on Betsson Casino or any brands that might be interconnected with it.

Uncertain case, good regulator. Black points: The account was closed due to a wrong information given upon a document verification via phone and all deposits were returned to the player.

The information was incorrect while there was four years age difference. The casino decided to return the player's deposits and to close the account.

The player asked for a relevant reason why the account was closed but the casino claimed that they made a decision and it is final. The player asked the casino to show the proof of the phone conversation but the casino declined to do so because of the company policy they are not allowed to share this kind of information with third parties.

There is no further information about this case. Read more on: askgamblers. Read more. The account was closed due to double account accusations and all the funds were seized.

Tom had an open account but didn't play for over a year. But when he started receiving emails with bonuses, that's when he decided to play with one and deposited money.

After he won SEK26,, he requested a withdrawal and sent all the documents for verification. A few days later he received an email that stated that he broke the terms and conditions.

The casino decided to investigate on the case and found out that two players used the same IP address and that they are sorry but won't pay him.

Tom was sure that no one else besides him had used his IP. The case remains unresolved with no further information. Disputed amount: 26, kr bonus money.

No reaction, good regulator. Extremely delayed withdrawal process. A player from Finland complained that the casino denied his withdrawal request without providing any explanation him.

It was impossible for the player to get in touch with a casino representative and the complaint remained unsolved. Disputed amount:?? Read more on: casinomeister.

The account was closed without a relevant reason and all the funds were seized. The player's account was closed without any relevant reasons. Later on, the casino decided to investigate the case more thoroughly and asked the player to send the vouchers from the Paysafecard account.

Ever since the player sent those documents for the investigation, the casino stopped responding to them. There is no further information on the case.

No reaction policy, good regulator. Black points: 0. The account was suspended due to security reasons and all the funds were seized.

The casino sent the player an email which stated that they would have liked to call them on the phone. After that phone call happened, the player never heard from the casino again.

When the player contacted the live chat, they informed them that the account had been closed due to the security reasons. The player asked for the deposit to be returned to them and asked ThePogg for their help.

ThePogg contacted the casino where they informed them that they were not able to discuss the player's issue with a third party. The case remains unresolved.

Read more on: thepogg. Black points: 68 for this casino. The player's withdrawals were canceled and her winning was confiscated.

The casino never responded to the complaint and it remains unresolved. Black points: 55 for this casino. Bonus conditions breached, account closed, all funds were seized.

The casino confiscated all of the funds and closed the player's account. Black points: 54 for this casino. Account closed and all funds were seized due to broken terms and conditions.

The player was asked to send more pictures to be verified but shortly after that was informed that the account was permanently closed and would never be reopened ever again.

After the player complained about it on a few more websites, casino contacted them via phone and asked to send more pictures for verification.

So the player did and the casino decided that they were fake and recommended them to contact the MGA-Malta Gaming Authority, for further assistance on the case.

There is no further information available. Insufficient evidence from casino. Black points: 46 for this casino. Bonus terms and conditions breached, account closed, funds were seized.

In the past, David made two successful withdrawals with no issue. There is no further information on this case. Black points: 41 for this casino.

Account closed and funds were seized over a misspelled email address. Hans played at the casino for a while when he realized he made a mistake by misspelling his email address on his account.

He contacted the customer support and was told to send documents for verification and the problem should be fixed.

Disputed amount: , kr real money. Black points: 12 for this casino. The casino refused to accredit a bonus as originally advertised. The player finished as the fourth at the slots tournament called the Great gadget giveaway and a bonus.

About three days later after he won, he received the price code but the bonus was nowhere to be seen. After he contacted the customer support, he was informed that no bonuses were offered as prices, only gadgets in this case an iPad.

The player had offered three pictures as a proof of the bonus and prices. Complaints on related Rizk Casino Same owner.

Delayed payment, status unknown. Black points: 10 for this casino. The casino asked them on several occasions to send necessary documents for the account verification which the player said they sent a long time ago.

They also said the player's account had never been verified hence their request for documents and the withdrawal request had been approved and processed before.

In the end, the player said he had sent the documents a while ago, no update since then. Waiting for decission of regulator. Player experienced some issues when he played roulette.

The player from India has probably experienced a technical issue while playing Roulette, which caused some discrepancies in his balance.

Disputed amount: 3,, INR real money. Complaints on related SverigeAutomaten Casino Same owner. Black points: 11 1 for this casino.

The player's winning and the deposit was confiscated without any relevant reason given from the casino. The player, Adyrus1, had his account closed including his winning, without any reason given.

The ThePOGG's representative spoke directly with the MGA Malta Gaming Authority regarding this issue and while they have indicated what factors were involved in the decision not to pay this player they have not provided the supporting evidence.

The case remains open and unresolved. Complaints on related Vernons Casino Same owner. Sin from the past.

The player's account was closed without an explanation. In the past, this casino had way too many complaints but ever since it was bought by the Betsson Group at the end of March in , it changed for better, much better.

The casino received all the documents needed for the account verification before their doings, but the reason for the closure stayed unknown.

Later on, the casino said that the account was under the investigation and they would contact the player with an update. They never did and the complaint was left unsolved.

Complaints on related Jackpot Casino Same owner. Delayed payment. The player made a withdrawal request but the payment was delayed. The casino asked for new documents for verification and promised to look into the matter.

No update since then. Black points: 11 for this casino. Player accused of having duplicate accounts. The player won some money in the casino, made a withdrawal request and sent in all documents needed.

However, their account was locked and all funds seized due to a duplicate account accusation. The player stated they only had one account in the casino and was looking for help in this matter.

A representative of the forum recommended them to turn to licensing authorities. Black points: 19 1 for this casino.

Player unable to withdraw their winnings. The player deposited money in the casino and managed to win. After depositing in a sister casino, their account was locked.

The player put a lot of effort into solving this problem, contacting the casino on numerous occasions, but did not succeed. Delayed payment, likely paid.

The casino asked for new documents for verification and stated the verification process was completed and the player's withdrawal was processed.

Complaints on related Mr Smith Casino Same owner. Justified complaint. Black points: for this casino.

Problematic withdrawal process. The player's account was fully verified and a deposit was made via credit card and once they requested a withdrawal, the casino wanted them to use their PayPal account instead.

But as explained to the casino, the PayPal account in question was not in use anymore because it was hacked and therefore not secure. The player was willing to undergo a substantial verification check for a withdrawal to the bank account, but the casino replied it was impossible due to AML, the anti-money laundering requirements.

Thanks to the player's knowledge of financial transactions it turned out this could not, in reality, be an AML requirement as long as the required payment method was verified.

In the past, the casino had no issues with sending the winnings to their bank account but this time, it was a different story. The withdrawal request hasn't been processed and the casino didn't reply to this complaint at all.

The player wanted to withdraw their winnings but the transaction was being processed much longer than the casino's designated processing period.

The casino support didn't provide the player with any information concerning this withdrawal and they also never responded to this complaint.

Black points: 61 for this casino. Account closed. The player had wanted to withdraw their winnings and tried to verify their account. But instead, the casino closed their account claiming that the customer had self-excluded themselves on the casino's sister site and that they were closing their account.

The player received their deposit back but there is no further information on this case and it stays unsolved. Black points: 30 for this casino. Terms and conditions were breached.

The player wanted to withdraw their winnings but they were removed from their account and only deposit remained.

Upon further investigation from the customer, they found out that they could deposit money and claim a bonus but not play in the casino as their country was restricted from playing in the casino.

The customer saw this as unfair and thus filed this complaint but the casino hasn't responded. Black points: 60 6 for this casino. Terms and conditions were breached and all funds seized.

The customer claimed not being aware of any breach and when asked for further explanation, the support didn't provide any.

The casino didn't respond to this complaint either. Show 3 similiar complaints with black points in total 97 for this casino.

Extremely delayed payout process. The player requested a withdrawal, submitted their verification documents which were approved almost right away, but their withdrawal still didn't go through.

The casino claimed that it was because of security checks and they didn't give any an estimated time by which it should've been finished.

There has been no further progress in this case and the casino hasn't responded to it either. Black points: 57 for this casino.

Delayed payout process. The player's withdrawal had been pending for longer than it was supposed to and they were told by the casino support that some withdrawals require extended security checks.

But the casino never requested any documents for verification from them. The casino didn't respond to this complaint as well.

Black points: 38 for this casino. Delayed payment process. The player wanted to withdraw their money after they had won in the casino, but they only received a part of their winnings and the rest of it was still awaiting approval.

There have been no further updates and the casino hasn't responded. Show 2 similiar complaints with black points in total 95 for this casino. Black points: 64 6 for this casino.

The player said that they couldn't have breached the terms and asked the casino for a proof. The casino's response was just reiterating which term had been breached and advised the customer if they wanted to take the case further, they should turn to a gaming authority.

Black points: 7 1 for this casino. Bonus conditions were breached. The game room is central to the site. Icons of gaming devices are placed on a blue background.

You can sort games by popularity, by manufacturer, or simply search by name through the search form. In addition to a large number of gaming machines, there are virtual tables where you can play blackjack, Russian poker, an oasis of poker, American and European roulettes.

Slot machines Betsson are available for gamblers in a free mode, which allows you to pre-train, and the most popular games are:.

If you want to win real prizes, it makes sense to switch to a game for money. It is available to adult users with a registered account.

It remains only to replenish the account and start making bets. You can make a deposit and withdraw winnings using the following payment services:.

If you suddenly could not get to the official site, then you should not get upset before time. Perhaps it was blocked by the decision of the ILV.

The casino has launched a working mirror, which is an exact copy of the main site. You just need to use valid credentials that will allow you to safely get into your personal account and continue the game.

The mirror has proven itself as an insurance in case of blocking the official site, so you can use it without too much fear.

Each user can use anti-lock. The official website of Betsson on Android, Apple, Windows Phone devices is launched in the mobile version.

It does not differ in functionality from the desktop option, but is adapted for small screens. There are no banner ads on the site, so less internet traffic is consumed.

You cannot download the application, you can play on mobile devices only online. You can log in to your personal account and place bets on devices from anywhere.

The main condition is an internet connection. Betsson Club has created a technical support service.

Her task is to help gamers. You can contact managers without registering. They help in solving any problems associated with the site. The best way to contact operators is to write in an online chat.

You can also report the problem by email. A lot of real reviews of a positive plan from casino players are available on the Internet. They testify to the huge catalog of slot machines, profitable bonuses and the opportunity to play for free.

The casino quickly withdraws money, but the commission is not withheld. Everyone can get acquainted with the reviews.

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